Privacy Policy

1. Introduction

Welcome to PDF Work ("we", "our", "us"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and PDF processing tools.

PDF Work provides online PDF processing tools that allow you to merge, compress, split, convert, edit, and sign PDF documents. All file processing happens in real-time, and we do not permanently store your documents.

2. Information We Collect

2.1 Files You Upload

When you use our PDF tools, you upload files to our servers for processing. These files are temporarily stored only for the duration of the processing session and are automatically deleted.

2.2 Personal Information

If you create an account, we collect:

• Email address - for account management and subscription communications
• Name - to personalize your experience
• Payment information - processed securely by Stripe (we do not store credit card details)

2.3 Usage Data

We automatically collect:

• IP address (anonymized where possible)
• Browser type and version
• Device information
• Pages visited and tools used
• Processing timestamps

3. How We Use Your Information

We use your information to:

• Process your PDF files - The sole purpose of uploading files is to provide the requested PDF service
• Improve our services - We analyze usage patterns to optimize tool performance
• Communicate with you - Send account notifications, subscription updates, and support responses
• Prevent abuse - Detect and prevent fraudulent or malicious use of our services
• Comply with legal obligations - When required by applicable laws

5. Data Security

Are company files safe with your service?

Yes. All uploads use HTTPS/SSL and include our end-to-end encryption for further privacy. These additional steps increase security and satisfy most corporate data privacy policies. Put simply, your data is processed as safely as possible. We comply with EU Data Protection Regulation, which is one of the strictest safety standards in the world (GDPR).

6. Cookies

We use essential cookies to:

• Remember your preferences (theme, language)
• Maintain your session while logged in
• Analyze site usage anonymously via Google Analytics

You can disable cookies in your browser settings, but this may affect functionality.

7. Third-Party Services

We use trusted third-party services to power our platform:

• Stripe - Secure payment processing for subscriptions (Stripe Privacy Policy)
• Google Analytics - Anonymous usage analytics (Google Privacy Policy)
• Cloudflare - CDN and DDoS protection (Cloudflare Privacy Policy)

These services may collect information as described in their respective privacy policies.

8. Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

• Right to access - Request a copy of your personal data
• Right to rectification - Correct inaccurate data
• Right to erasure - Request deletion of your data ("right to be forgotten")
• Right to restrict processing - Limit how we use your data
• Right to data portability - Receive your data in a structured format
• Right to object - Object to certain processing activities

To exercise these rights, contact us at info@pdfwork.net.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.